Delivery and Returns

This page outlines the delivery and returns policies of:


West Tech Computer Services Ltd


West-Tech House, Unit 14A Cranborne Industrial Estate, Cranborne Road, Potters Bar, Hertfordshire EN6 3JF, UK, Tel. +44(0)1707 663 674,

Company Reg. No.2707085

VAT. NO. 627 8443 16



Delivery /West Tech Computer Services Ltd. has a range of delivery options available. When you have chosen the products you want to buy, the full delivery options and costs will be displayed. The contents of your order and factors such as product availability, weight and delivery postcode will determine what shipping options will be offered.

We will endeavour to despatch and deliver all orders as quickly as possible and within the outlined time scale at time of purchase. We cannot be held responsible for any unforeseen issues or delays caused by any delivery partner or third party.


Cancellations, Returns and Refunds

Online orders only: 

When as the customer you are buying standard stock goods (for personal use rather than for a business) there is a right to cancel within 7 days of placing the order. 

You should arrange to return the Goods by carrier (at your own expense) with the original packing. 

The Goods must be received by and signed for by us and be in undamaged condition. 

We are unable to accept returns for customised goods. 

Where you are purchasing on behalf of a business (rather than for yourself) we are unable to accept cancellations, returns or make exchanges of Goods unless previously agreed in writing, please review our Terms and Conditions.